The security of your data is our priority.
At MakerUp we know you trust us to store important information about your 3D printing workshop.
Projects, clients, quotes, printers, filament inventory and documentation are part of your daily work, so protecting that information is one of our main responsibilities. From the platform's design onward we apply good development and security practices to guarantee the confidentiality, integrity and availability of your data.
Information protection
All information stored in MakerUp is protected with technologies and procedures designed to reduce risk and provide a secure environment for every user.
Our goal is for you to focus on running your workshop while we take care of protecting your information.
Secure authentication
Access to MakerUp is protected by authentication systems designed to guarantee that only the account owner can access their information.
Your data is yours
We believe data belongs to the people who generate it. MakerUp will never sell your personal information or share your projects, clients or documentation with third parties without your consent.
All the information you store on the platform remains your property. Our commitment is to use that data only to run MakerUp and improve the user experience.
Backups
We make regular backups of the platform to minimize the risk of data loss. These backups allow data recovery in the event of technical incidents and guarantee service continuity. Our goal is for your information to stay protected at all times.
Service availability
We work to offer a stable platform that is available whenever you need it.
We continuously monitor MakerUp to detect possible incidents and act quickly when needed.
We also have a public Service Status page where any user can check how the platform is running in real time.
Secure development
Security is part of MakerUp's development process from the very start. Before adding new features we review aspects related to:
- Data protection.
- Access control.
- Input validation.
- Error prevention.
- Performance.
- Platform stability.
Our goal is to build a reliable tool for individual makers and companies alike.
Continuous updates
Security is not a one-off task but continuous work.
We regularly review and improve the platform to add new protection measures, fix possible vulnerabilities and keep MakerUp up to date against current threats.
Every new version helps make the platform more secure, faster and more stable.
Privacy by design
Privacy is part of MakerUp's architecture.
We design the platform on the principle of collecting only the information needed to provide our services and giving users maximum control over their data.
You can see how we handle your information in our Privacy Policy.
Compliance with the General Data Protection Regulation (GDPR)
MakerUp is committed to complying with the European Union's General Data Protection Regulation (GDPR).
We apply organizational and technical measures aimed at protecting personal data and ensuring information is processed transparently and in line with current regulations.
Security that keeps evolving
As MakerUp grows, so do our security measures. We will keep adopting new technologies and best practices to offer an ever more secure, future-ready platform.
Our goal is for you to trust MakerUp whether you run a small workshop or a company with dozens of printers.
Found a security issue?
Security is also a joint effort.
If you spot a possible vulnerability or behavior that could compromise the platform's security, we would appreciate a responsible report.
You can reach us at: soporte@makerup.app or in the official Skool community.
Our commitment
Trust is not earned only by building a good app. It is earned by protecting the information of the people who use it.
That is why at MakerUp we work every day to offer a secure, stable and transparent platform where you can manage your workshop knowing your data is protected.